Cancellation Policy
Because retreat planning requires advance commitments for venue space, food and beverage minimums, gifts, materials, staffing, and other event expenses, all registrations are subject to the following cancellation policy.
More Than 90 Days Before Retreat
Refund of registration fee minus a $50 administrative fee.
61–90 Days Before Retreat
50% refund of retreat registration fee.
60 Days or Less Before Retreat
No refunds will be issued.
Registration Transfers
Registration fees are non-transferable. Registrations may not be transferred, reassigned, resold, or gifted to another participant.
Retreat Cancellation by Carry-On Mahjong
If Carry-On Mahjong cancels a retreat, all registration fees paid to Carry-On Mahjong will be refunded in full.
Carry-On Mahjong is not responsible for:
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Airfare
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Hotel reservations
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Travel expenses
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Travel insurance
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Other costs incurred by participants
Hotel Reservations
Hotel accommodations are booked separately and remain subject to the individual hotel’s cancellation policies.
Travel Insurance
We strongly recommend purchasing travel insurance to protect your investment.
Contact
hello@carryonmahjong.com